Order Cancellation Policy
At Freedom Cart, we understand that sometimes plans change. Please read our cancellation policy carefully:
1. Cancelling an Order
You may cancel your order before it is shipped.
To request a cancellation, contact us as soon as possible via the Contact Us form on our website or email us at dropweb07@gmail.com with your order number.
Once the order has been dispatched, it cannot be cancelled.
2. Refund for Cancelled Orders
If your order is successfully cancelled before shipping:
- You will receive a full refund to your original payment method
- Refunds are typically processed within 5–7 business days
3. Orders We May Cancel
We reserve the right to cancel an order in certain cases, such as:
- Product out of stock
- Payment verification failure
- Incomplete or invalid shipping address
- Suspicious or high-risk transaction flagged by our system
- In such cases, you will be notified and refunded in full.
4. Need Help?
For assistance with cancellations, contact us through the Contact Us form on our website or email us at dropweb07@gmail.com
Our team will respond within one business day.